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SHIPPING & RETURNS

Welcome to Our Worldwide Shipping Services!

* At Caball Therapy Systems, we are thrilled to ship our exceptional products to customers all around the world, except in Russia, China, and the UK. Our commitment to providing top-quality goods knows no boundaries, and we're excited to serve customers from various corners of the globe.
 

Global Reach, Exceptional Products: Whether you're located in North America, Europe, Asia-Pacific, Africa, or anywhere else, our products are now within your reach. We take immense pride in curating a range of products that cater to your unique needs and preferences.
 

  • High-Quality Products: Every product in our collection meets the highest standards of quality, ensuring your satisfaction.

  • Fast and Reliable Delivery: Our global shipping network ensures that your orders reach you swiftly and securely.

  • Dedicated Customer Support: Our customer support team is always ready to assist you with any queries or concerns you may have.
     

Special Note for UK Residents:
If you're residing in the UK and have an interest in our products, please get in touch with us. Due to our shipping limitations, contact us today, and we'll connect you with the nearest reseller to fulfill your order.
 

How to Contact Us: Reaching out to us is easy! Simply send an email to post@caball.biz, and our friendly team will respond promptly. Kindly include your location and the products you're interested in so that we can better assist you.
 

Thank you for choosing www.lighttherapyspecialist.com, as your preferred destination for quality products and global shipping. We look forward to serving you.
 

The shipping costs are stated in the price in the shopping basket when ordering in the webshop. When buying for min. €500  is delivered free of charge in Europe. Caball Therapy System sends the goods either as packages with GLS,  DHL or UPS.
 

Do you want your goods shipped in a certain way, time or similar. you can note it in the field "comments" on your order, then we try as much as possible to comply with your wishes. Delivery 2-7 days.
 

Payment terms for payment by card
Prices in the Webshop are stated incl. VAT for each item and excl. and including VAT in the shopping cart and on the order confirmation. Shipping prices and any discounts are stated in the shopping cart.
 

 

The amount will be deducted from your account when items are shipped from Caball Therapy's warehouse.

SERVICE & REPAIR

We offer a 2-year warranty on our products.
It is a condition for invoking the guarantee that the end user within the Warranty Period submits a written complaint no later than 14 days after the end user found or should have found the defect.

The complaint must be sent to Caball Therapy Systems (CTS) or to the authorized Caball Therapy Systems reseller who has sold the product. The complaint must be accompanied by documentation in the form of an invoice or the like. which proves that the product was purchased either by Caball Therapy Systems or by an authorized Caball Therapy Systems reseller.

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